Complete Rent Payment Transaction Processing Solution

• Supports various payment methods:
  • Consumer checks
  • Corporate checks
  • Money orders
  • ACH transactions created onsite using a scanner (consumer checks only)
  • ACH transactions entered in the COLLECT system, both one-time and recurring
  • Credit card transactions, both one-time and recurring
• Provides comprehensive, Web-enabled exception processing and transaction inquiry application
• Enables detailed data synchronization with multiple accounts receivable systems simultaneously

Professional Transaction Processing and Lockbox Processing Services

• State-of-the-art transaction processing production facilities
• Same-day processing of transactions and deposit of payments

Banks and Depository Bank Accounts

• A COLLECT lockbox is associated with a bank. Within COLLECT, a single lockbox can have an unlimited number of depository accounts and clients have the ability to change the usage of accounts as needed on a monthly basis. This is a benefit of COLLECT compared to traditional bank lockboxes.
• COLLECT is bank independent and provides a consistent method of rent payment collection regardless of financial institutions used.

Transaction Processing Control Center

• Real-time display of all deposit activity with subtotals for lockbox, ACH, and credit card payments
• Consolidated views of deposits across all database instances, lockboxes, and projects (buildings)
• Multiple sort and filter options
• Graphs to show trends in payment processing

Transaction Detail Inquiry

• Search for any transactions and view transaction details
• View images of checks and coupons for lockbox transactions
• View images of checks for scanned ACH transactions

Easy-to-use Web-based Exception Transaction Processing

• Instant online access to exception transactions in the Online Review screen

Administrative Controls

• Rapid user setup using predefined roles and permissions
• Secure user access with definable privileges for database instance, lockbox, and project (building) data

State-of-the-Art Imaging

• Check and coupon images (scanned at processing center) stored as native TIFF format
• Hi-resolution, bi-tonal, easy-to-read black & white images
• Duplex scanning for all paper checks and money orders that are scanned at the processing center
• Online image viewing controls (zoom, change orientation – e.g., display sideways, and print)

Total Integration

• Captures project (building), tenant, monthly rent bill, and stop file data from existing accounting systems
• Transmits transaction information from COLLECT back to the accounting systems

Email Notifications

• Individual user-definable e-mail notification for transactions in online review (exception transactions), transactions matching selected criteria, ACH return transactions, and NOC notification transactions

World-Class Technology Platforms

• Applications hosted by rCash, Inc.
• 24/7 accessibility to applications (prescheduled maintenance performed during off-peak periods)
• Network hosted inside secure data center
• Built using Oracle, Sun, Netscape, and Cisco technology
• Secure access with 128-bit SSL data encryption
• 24/7 system monitoring

Comprehensive Support

• Toll-free customer support lines
• Context sensitive online help with search functionality
• User guides and other support documentation

Designed for Real Estate

• Developed using charter client, advisory, and beta programs
• Complimentary admission to customer advisory board

Paper Transaction 'Packaging'

• Electronic packaging of paper (lockbox) transactions based upon search criteria
• Output to PDF file format
• Overnight process to prepare and deliver packages
• E-mail link with temporary username/password allows for distribution to anyone for download of transaction packages
• Ideal for supporting customer transition, CAM billing inquiries, financial statement support, audits, etc.

Archiving

• Advanced archiving management system with scheduler
• Off-line application for viewing, printing, and searching transaction records

Full Suite of Reports

• COLLECT provides a full suite of report options, including but not limited to deposit detail and deposit summary reports, online review transaction reports, and reports specific to the lockbox, ACH, and credit card categories.